Shipping Costs & Estimated Delivery times;

• NSW / $10 Flat Rate / 2-3 working days
• QLD / $10 Flat Rate / 3-7 working days
• VIC / $10 Flat Rate / 3-10 working days
• SA / Weight Based Pricing / 3-10 working days
• TAS / Weight Based Pricing / 3-10 working days
• WA / Weight Based Pricing / 6 – 12 working days

RETURNS: If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days. Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

Please send your return to;

Returns – The Better Packaging Co

C/O Next Logistics

1A/35 Stennett Road | Ingleburn NSW 2565 | Australia

Shipments within North America are currently experiencing some delays due to the severe weather conditions in several states. You can check what the delays would look like for your order on our courier’s site, FedEx, here. These delays are dependent on the weather and unfortunately we can not predict when this will ease. We will keep you updated as this situation progresses

Shipping Costs & Estimated Delivery times;

• US
  • All states (excl. Hawaii)/ 5 – 7 working days / Flat rate USD$10
  • Hawaii / Flat rate USD$40
• Canada / 6 – 10 working days / Flat rate USD$30
• Puerto Rico / 5-7 working days / Weight Based Shipping USD $12/kg
• South America (excl. Mexico) / 7 – 10 working days / Flat rate USD$40
• Mexico / 7 – 10 working days / Flat rate USD$70
• Colombia / 7 – 10 working days / Flat rate USD$100

RETURNS: If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days. Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

Please send your return to;

Returns – The Better Packaging Co

5350 W Harold Gatty Drive Suite A

Salt Lake City,

UT 84116 800-815-7824

**COVID-19 IS CAUSING DELIVERY DELAYS THROUGHOUT EUROPE. CURRENTLY, YOUR ORDER MAY TAKE UP TO 25 WORKING DAYS TO ARRIVE. We apologise for the inconvenience, but this is due to factors totally out of our control

Shipping Costs & Estimated Delivery times;

• UK  (excluding Ireland) / 1 – 3 working days / Flat rate GBP7
• Ireland/ 2-5 working days / Flat rate GBP 12
• Central, South, West Europe, and Scandinavia / 5-7 working days / Flat Rate GBP 15
• South East, Eastern Europe and the Middle East (Excluding Kuwait) / 5-7 working days / Flat Rate GBP 30
• Kuwait / 5-7 working days / GBP 6.7/kg

If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days. Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

Please send your return to;

Returns – The Better Packaging Co (StoreShip)
Chelsea House
Chelsea Street
Nottingham NG7
7HP United Kingdom

Standard Shipping Costs & Estimated Delivery times;

• China / 3 – 5 working days / Flat rate US$20
• Indonesia, Singapore, Vietnam and Philippines / 5-7 working days / US$15 (3kgs) + $10 per kg
• Malaysia / 5-7 working days / US$10 + 5.67/kg
• India, Sri Lanka & Nepal / 7 – 10 working days / US$10 + $8/kg
• Russia / 5 – 7 working days / Flat rate US$50
• Rest of Asia / 5 – 7 working days / Flat rate US$30

If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days. Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

Please send your return to;

Returns – The Better Packaging Co
四川省成都市双流区通关路86号2号库中国邮政跨境电商A8
Postal Code: 610200
Contact Person: 周娅 (TBP)
Contact No. 18117801604

Shipping Costs & Estimated Delivery times;

• Flat rate NZ$7
• North Island / 2-3 working days
• South Island / 3-4 working days

If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days. Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

Please send your return to;

Returns – The Better Packaging Co
501, 35 High Street
CBD
Auckland 1010
New Zealand

Shipping Costs & Estimated Delivery times;

• Flat rate US$200
• Shipping times 7-14 working days + time to clear customs.

If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days. Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

Please send your return to;

• Returns – The Better Packaging Co
• C/O Supply Chain Solutions 
• 74 Westney Road 
• Mangere 
• Auckland 2022 
• New Zealand

Shipping Costs & Estimated Delivery times;

• Flat rate US$30
• Shipping times 7-14 working days + time to clear customs.

If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days. Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

Please send your return to;

• Returns – The Better Packaging Co
• C/O Supply Chain Solutions 
• 74 Westney Road 
• Mangere 
• Auckland 2022 
• New Zealand