Select the region below the map that you are shipping to for

SHIPPING & RETURNS INFO

To view tracking for your order, please log into your account, go to ORDERS and VIEW to see the relevant order info.

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Shipping Costs & Estimated Delivery times;

  • NSW / $10 Flat Rate / 2-3 working days
  • QLD / $10 Flat Rate / 3-7 working days
  • VIC / $10 Flat Rate / 3-10 working days
  • SA / Weight Based Pricing / 3-10 working days
  • TAS / Weight Based Pricing / 3-10 working days
  • WA / Weight Based Pricing / 6 – 12 working days

RETURNS: If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days. Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

Please send your return to;

Returns – The Better Packaging Co

C/O Next Logistics

1A/35 Stennett Road | Ingleburn NSW 2565 | Australia

Shipping Costs & Estimated Delivery times;

  • US
    • All states (excl. Hawaii)/ 5 – 7 working days / Flat rate USD$10
    • Hawaii / Flat rate USD$40
  • US Territories
    • Puerto Rico / 5-7 working days / Weight Based Shipping USD $12/kg
  • Canada / 5 – 7 working days / Flat rate USD$30
  • South America (excl. Mexico) / 7 – 10 working days / Flat rate USD$40
  • Mexico / 7 – 10 working days / Flat rate USD$70
  • Colombia / 7 – 10 working days / Flat rate USD$100

RETURNS: If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days. Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

Please send your return to;

Returns – The Better Packaging Co

5350 W Harold Gatty Drive Suite A

Salt Lake City,

UT 84116 800-815-7824

Shipping Costs & Estimated Delivery times;

  • UK  (excluding Ireland) / 1 – 3 working days / Flat rate GBP7
  • Ireland/ 2-5 working days / Flat rate GBP 12
  • Central, South, West Europe, and Scandinavia / 5-7 working days / Flat Rate GBP 15
  • South East, Eastern Europe and the Middle East (Excluding Kuwait) / 5-7 working days / Flat Rate GBP 30
  • Kuwait / 5-7 working days / GBP 6.7/kg

If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days. Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

Please send your return to;

Returns – The Better Packaging Co (StoreShip)
Chelsea House
Chelsea Street
Nottingham NG7
7HP United Kingdom

Standard Shipping Costs & Estimated Delivery times;

  • China / 3 – 5 working days / Flat rate US$20
  • Indonesia, Singapore, Vietnam and Philippines / 5-7 working days / US$15 (3kgs) + $10 per kg
  • Malaysia / 5-7 working days / US$10 + 5.67/kg
  • India, Sri Lanka & Nepal / 7 – 10 working days / US$10 + $8/kg
  • Russia / 5 – 7 working days / Flat rate US$50
  • Rest of Asia / 5 – 7 working days / Flat rate US$30

If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days. Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

Please send your return to;

Returns – The Better Packaging Co
四川省成都市双流区通关路86号2号库中国邮政跨境电商A8
Postal Code: 610200
Contact Person: 周娅 (TBP)
Contact No. 18117801604

Shipping Costs & Estimated Delivery times;

  • Flat rate NZ$7
  • North Island / 2-3 working days
  • South Island / 3-4 working days

If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days. Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

Please send your return to;

Returns – The Better Packaging Co
C/O Supply Chain Solutions
74 Westney Road
Mangere
Auckland 2022
New Zealand

Shipping Costs & Estimated Delivery times;

  • Flat rate US$65
  • Shipping times 7-14 working days + time to clear customs.

If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days. Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

Please send your return to;

  • Returns – The Better Packaging Co
  • C/O Supply Chain Solutions 
  • 74 Westney Road 
  • Mangere 
  • Auckland 2022 
  • New Zealand

Shipping Costs & Estimated Delivery times;

  • Flat rate US$30
  • Shipping times 7-14 working days + time to clear customs.

If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days. Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

Please send your return to;

  • Returns – The Better Packaging Co
  • C/O Supply Chain Solutions 
  • 74 Westney Road 
  • Mangere 
  • Auckland 2022 
  • New Zealand